Power-Heat-Set. We love to support you.
EXCELLENT CUSTOMER SERVICES.
WORLDWIDE.
Excelling in customer service is of the utmost importance to us. Our consultants and service technicians therefore operate worldwide to ensure the best possible long-term support for your production and equipment.
Consulting & Sales
We provide comprehensive consulting and sales support, including:
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Analyzing your requirements and specific market needs
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Identifying the optimal
machine configuration for
your production process -
Conducting trials in our lab with your materials
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Performing economic
evaluations and ROI calculations -
Preparing customized quotations tailored to your requirements
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Developing flexible financing solutions
Customer Service &
Technical Support
We are more than just a machine and spare parts supplier – we are your trusted partner for comprehensive technical support, including:
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Machine design & engineering
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On-site installation & commissioning
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On-site / remote operator & staff training
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Remote technical support
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Maintenance services
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Repair & refurbishment
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Troubleshooting and diagnostics
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Dismantling and disposal
Spare Parts &
Operator Tools
Our OEM spare parts are designed and manufactured exclusively for our machines. We provide only genuine OEM components tailored to your specific requirements.
To help keep your production running smoothly and minimize downtime, we maintain an extensive inventory of spare parts ready for fast delivery.
In addition, we offer specialized operator tools designed to improve efficiency in day-to-day operations. These tools are featured in our Operator Tools Catalog, available for download below.
Reserach & Development
Our in-house R&D team continuously develops and optimizes our machinery.
Using our PHS Technical Test Center we improve production efficiency, product quality, durability, energy efficiency, and ease of operation and also have the possibility to demonstrate technical developments to customers.
We also develop customized solutions tailored to specific customer requirements.
Repair & Refurbishment
Our exchange and repair program helps minimize downtime and reduce costs.
In the event of worn or damaged parts, simply contact our service team and send the affected parts to us for inspection and repair. For selected components, we also offer refurbished replacement parts through our exchange program, providing a fast, cost-effective, and sustainable solution.
24/7 Technical Service Hotline
Phone +49 8631 393 499
LET’S FIND THE PERFECT
SOLUTION FOR YOU